Frequently Asked Questions

What will my experience be?
You will enjoy high speed broadband that will support any service that runs over the Internet.

  • TV (HD Programming)
  • Gaming (Xbox, PlayStation)
  • Streaming (Netflix, Roku, Apple TV, Hulu)
  • Home Computing (Internet Browsing, Uploading/Downloading Files)
  • Telecommuting (Working from Home)
What is a dedicated fiber connection?
Each house in OntarioNet will have a dedicated fiber connection with Internet speeds up to 1 Gigabit.  This connection is not shared with neighbors.
When will it be available?

Services are currently available in the Park Place community.  Other communities are in the design phase and services will be available as homes are constructed.

What is installed in the home?
A Gigabit router, which includes four Gigabit Ethernet ports and the latest Wi-Fi technology.
Who is the Internet Service Provider?
Inyo Networks will operate and service Ontario Ranch customers.  Inyo Networks is a certified Competitive Local Exchange Carrier (CLEC) that provides competitive broadband services in California and Nevada with numerous public and private sector clients.
Do I need Internet service for TV, VoIP services?
Yes.  Internet service must be ordered to have TV or VoIP services within the home, but neither TV nor VoIP is required to order Internet service.
How fast is the Internet service?
Up to 1Gbps (Gigabit Per Second) Internet service will be offered.
How many Inyo Networks’ Gigabit Internet services can be ordered per home?
At this time, only one Internet service can be ordered per home.
Are there “data caps” with Inyo Network’s internet services?
No data caps for residential service.
What is a Set-top Box?
A Set -top Box (STB) is required for every TV in the home.  One STB is included with either the Basic or Premium television package.
I have DirecTV now. Do I still need DirecTV if I order FastPath TV?
No.  DirecTV and FastPath TV both provide TV services.
My current provider offers additional movie channel packages, such as Showtime and HBO. Can I order movie channels with FastPath services?
Yes, with FastPath TV additional “add-on” movie channel packages are available.
Are HD channels offered?
Yes.  HD channels are included as part of the Basic and Premium packages.
I only watch Netflix, Hulu, and other streaming services. Do I need the TV package?
No.  Only Internet service is required for streaming applications.
What is “Whole House” DVR?
With “Whole House” DVR, it is possible to record a movie or show on one TV, then replay it on another.
Can I record multiple shows or movies at the same time?
Today, 4 shows or movies can be recorded concurrently.
Is there a yearly contracted term?
Services are provided on a month-to-month basis, no yearly commitments are required.  A 30-day notice is required for discontinuing services.
What type of billing and invoicing is used?
Billing will be invoiced one month in advance, with prorated charges for fixed services.  For usage based services (international calling, pay per view, etc.), charges will be billed in arrears.
What is the cost?
Service Cost Per Month
OntarioNet Gigabit Internet Base $59.95 / month
OntarioNet Voice (Gigabit Req.) $9.95 / month
OntarioNet Premium Video (Gigabit Req.) $99.95 / month
Additional Set-top Box $5.00 / month